Returns and refunds policy
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Physical Products
We take great pride in the quality of our products and are confident that you'll be satisfied with your purchase. However, if you're not entirely satisfied, we're here to help.
Returns
You have 30 calendar days to return a physical item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Refunds for Physical Products
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within 14 days, depending on your card issuer's policies.
Services
We aim to provide high-quality services tailored to your needs. If you're not satisfied with the service provided, please contact us within 7 days of the service delivery. We'll work to address your concerns and, if appropriate, discuss potential refunds or credits.
Refunds for Services
Refunds for services will be evaluated on a case-by-case basis. If there is a justifiable reason for dissatisfaction with our service, we may issue a refund or offer credit for future services.
Digital Downloads
We do not typically offer refunds on digital downloads once the purchase has been completed. However, we understand that there may be exceptional circumstances, and we assess refund requests on a case-by-case basis. If you have concerns about your digital download purchase, please contact us to discuss potential options.
Contact Us
If you have any questions about returns, refunds, or our policies, please contact us.